Refund Policy

Last updated: October 2026

Wallet top-ups

Money you add goes to your wallet and is used for bots. Top-ups are not refundable once they have been spent on a deployment or renewal.

Failed deployments

If a deployment fails before it starts, the amount is returned to your wallet automatically. If a bot fails to build for a reason on our side, contact us and we will credit you.

Unused wallet balance

You may ask us to refund unused wallet balance within 7 days of the top-up. Payment provider fees are not refundable.

Payment problems

If you paid but your wallet was not credited, contact us with the Paystack reference and we will fix it.

Bots stopped for rule breaking

No refund is given for bots we stop for breaking the Terms.

Questions? WhatsApp +254 114 283 550 or email blueblizzardme22@gmail.com.